Last Updated: 20-Feb-2025

At Skills Ally, we are committed to providing a high-quality learning experience. If you are not satisfied with our training, we offer a refund policy under the following terms and conditions:

Refund Eligibility

• Refunds are available for all trainings and digital products, including training materials and downloads.
• Refund requests will not be granted if you fail to inform us of your unavailability for training at least 24 hours prior to the scheduled session.

Refund Timeframe

• Refund requests must be made before 24 hours prior to the scheduled session.
• Requests made beyond this period will not be eligible for a refund.

Refund Process

To request a refund, please follow these steps:

• Send an email to [email protected] with your contact details you used while registration and training you applied for.
• Our team will review your request and notify you of the refund status.

Refund Method

• Approved refunds will be issued via the same payment method used during the original transaction.
• Please allow up to 7 business days for the refund to be processed and reflected in your account.

Non-Refundable Items

• All services and products are eligible for refunds, provided the above conditions are met.

Partial Refunds

• No partial refunds are provided for partially completed programs.
• There are no administrative fees for processing refunds.

Exceptional Cases

• Refunds are not granted under any exceptional circumstances, including medical emergencies.

Shipping and Delivery

• As our services are primarily digital, no physical shipping is required.
• Any digital course materials or downloads will be delivered via email or through our online platform immediately upon purchase.
• In case of any delivery issues, please contact our support team at [email protected].

If you have any questions regarding our refund, shipping and delivery, feel free to email us at [email protected] or call at +91 7982163861.